Protek Pest and Lawn | Pest Control | Palm Bay, FL, USA

We respect and protect your personal information.

Privacy Policy

PRIVACY POLICY

Effective Date: May 18, 2026

Protek Pest Control Privacy Policy

Protek Pest Control (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

Contact Information

Protek Pest Control
360 Thor Ave, Unit 8
Palm Bay, FL 32909
Website: https://www.protekpestcontrol.org
Email: customers@protekpestcontrol.org
Phone: 321-399-0030

Information We Collect

We may collect the following categories of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Property/service address

  • Account login credentials

  • SMS opt-in and communication preferences

  • Information submitted through forms or customer support

  • Device and browsing information collected through cookies and analytics tools

How We Use Your Information

We use your information to:

  • Provide pest control services

  • Schedule and manage appointments

  • Process payments

  • Send invoices and receipts

  • Respond to customer inquiries

  • Deliver service notifications and appointment reminders

  • Send promotional emails and text messages

  • Improve website performance and customer experience

  • Maintain legal and regulatory compliance

SMS/Text Messaging Privacy

By providing your mobile number and opting in to SMS communications, you consent to receive text messages from Protek Pest Control related to:

  • Appointment confirmations and reminders

  • Service updates

  • Billing notifications

  • Promotional offers and marketing messages

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP or contact us at customers@protekpestcontrol.org or 321-399-0030.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payment Processing

Payments may be processed through third-party providers such as Stripe, Square, or QuickBooks. We do not store full payment card information on our servers.

Cookies and Tracking Technologies

We use cookies and similar technologies, including:

  • Google Analytics

  • Meta/Facebook Pixel

These tools help us analyze website traffic, improve marketing performance, and enhance user experience.

You may disable cookies through your browser settings, though some website functionality may be affected.

Sharing of Information

We may share information with trusted service providers who assist in operating our business, including:

  • Payment processors

  • CRM and scheduling platforms

  • Email and SMS communication providers

  • Marketing and analytics vendors

We do not sell customer personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse

Your Rights

Depending on your state of residence, including Florida or Utah, you may have rights regarding your personal information, including the right to:

  • Request access to your data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise these rights, contact us at customers@protekpestcontrol.org.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

Our services are not directed toward children under 13 years of age, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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